Privacy Policy

Privacy Policy

Introduction

Welcome to https://reputation-management.thebestlocalpro.com (hereafter referred to as “Reputation Management” or “we”). We are dedicated to protecting your privacy and ensuring that your personal data is handled with the utmost care. This Privacy Policy explains our practices regarding the collection, use, and disclosure of personal information in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Privacy Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://reputation-management.thebestlocalpro.com
  • Any mobile applications or software provided by Reputation Management
  • Services and products offered through our platform
  • Interactions between users and our support team via emails, calls, texts, or other communication channels

Please note that this policy does not extend to third-party websites, apps, or services accessible through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines the ways in which Reputation Management processes personal data during various user interactions:

  1. Account Creation and Use: When you sign up as an authorized user on our platform or use our services, we collect account-related information such as your name, contact details, and login credentials.
  2. Payment and Financial Information: We may gather payment details, financial records, and billing addresses to process transactions securely.
  3. Purchase History: Data related to products or services purchased from us is recorded for internal analysis and improvement.
  4. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses and device IDs, are used to enhance user experience and analytics.
  5. Location Data: We may access your location information to provide personalized content and services, but only with your consent or as required by law.
  6. Feedback and Reviews: Personal data shared through feedback forms, reviews, or ratings is used to improve our products and services.
  7. Social Media Interaction: Information from social media platforms (if connected) can be utilized to enhance your experience on our site.
  8. Product Interest: We track user interactions with our products to understand preferences and deliver relevant content.

Personal Data Collection

Reputation Management collects various types of personal data, including:

  • Account Information: Name, username, email address, and password (hashed and encrypted).
  • Payment Details: Credit/debit card numbers, expiration dates, CVV codes, and billing addresses.
  • Financial Records: Transaction history, account balances (if applicable), and financial transaction data.
  • Purchase Data: Products or services purchased, purchase amount, date, and location.
  • Mobile Device Identifiers: IP addresses, device IDs, operating system information, and browser type.
  • Location Information: GPS coordinates, address details, and user-provided location tags.
  • Feedback and Communication: Content from feedback forms, emails, reviews, comments, and messages.
  • Social Media Profiles: User names, profile pictures, and public posts (when connected accounts are used).
  • Product Interaction Data: Pages visited, clicks, searches, and product views.

Cookies

We utilize cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: These ensure basic functionalities, such as allowing you to navigate through the site.
  • Preference Cookies: They remember your preferences, such as language settings and display options.
  • Analytics Cookies: Used by our analytics tools to collect information about how visitors use our site, including pages visited, time spent on each page, and website entry points.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

Reputation Management retains personal data for as long as necessary to fulfill the purposes collected or as required by law. Once the purpose has been met or the legal retention period expires, we will delete or anonymize the data. This process helps ensure that your privacy is protected while allowing us to maintain legitimate business interests.

Security Measures

We have implemented robust security measures to safeguard your personal information:

  • Data Encryption: We use encryption protocols for data in transit and at rest to protect sensitive information.
  • Secure Third-Party Processing: We engage secure third-party service providers to process payments, analytics, and other functions, ensuring they adhere to strict privacy standards.
  • Access Controls: Our systems are protected by access controls, and only authorized personnel can access personal data.

Children’s Privacy

Reputation Management does not intentionally collect or solicit personal information from children under the age of 18. If we learn that we have received such data in error, we will take steps to delete or anonymize it as soon as possible.

Your Rights (Subject to Local Laws)

Depending on your location, you may have specific rights regarding your personal data:

  • Access and Rectification: You can request access to the personal data we hold about you and ask for corrections if it is inaccurate or incomplete.
  • Erasure and Data Deletion: In certain jurisdictions, you have the right to request the deletion of your personal data from our systems.
  • Restriction on Processing: You may limit or restrict the processing of your data in specific circumstances.
  • Data Portability: Some regions allow you to transfer your personal data to another controller.
  • Objection and Consent Withdrawal: You have the right to object to the processing of your data, including profiling, and to withdraw consent at any time.
  • Non-Discrimination: You cannot be discriminated against for exercising your data privacy rights.

To exercise these rights or if you have any data-related questions, please contact our Privacy Team via email at [email protected] or by postal mail to the address provided on our website.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any inquiries, requests for data removal, or privacy-related questions, please reach out to:
Email: [email protected]
Address: [Provide company address]